Privacy Policy

Triton Boat Tours Vlore operates the website triton.al and provides boat tour services in Vlorë, Albania.

Contact: [email protected] | +355 69 812 9277
Address: Vlorë, Albania

When you book a tour:

• Full name, email address, phone number
• Number of passengers (adults/children)
• Tour date, time, and package selection
• Language preference

When you visit our website:

• IP address, browser type, device information
• Pages visited and time spent (via Google Analytics)
• Cookies for site functionality and analytics

We use your personal data for the following purposes:

• Process your booking — confirm reservations, send booking details
• Communication — send reminders before your tour, respond to inquiries
• Improve our service — analyze website usage to enhance user experience
• Legal obligations — comply with applicable laws and regulations

We will never sell your personal data to third parties.

We use the following technologies:

• Google Analytics 4 (GA4) — to understand how visitors use our website. GA4 collects anonymized usage data including pages visited, session duration, and traffic sources. Google Privacy Policy
• Google Tag Manager (GTM) — to manage analytics and marketing tags
• Essential cookies — required for the website to function properly (session, language preference)

You can disable cookies in your browser settings. Note that disabling essential cookies may affect website functionality.

If you provide your phone number and book via WhatsApp, we may use WhatsApp to:

• Send booking confirmations
• Send tour reminders (1 hour before departure)
• Share meeting point location and directions
• Respond to your questions

WhatsApp messages are processed through the WhatsApp Business platform. WhatsApp Privacy Policy

You can opt out of WhatsApp messages at any time by contacting us.

We may share your data with the following third-party services, solely to provide our services:

• Google LLC — Analytics and Tag Manager (anonymized usage data)
• WhatsApp / Meta — for sending booking-related messages
• Email provider — for sending booking confirmations and reminders

We do not share your personal data with any other third parties for marketing purposes.

We retain your booking data for up to 24 months after your tour date for operational and legal purposes. After this period, personal data is anonymized or deleted.

Analytics data (anonymized) may be retained for longer periods for statistical analysis.

You may request early deletion at any time (see Section 8).

Under applicable data protection laws, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Portability — receive your data in a structured, machine-readable format
• Object — object to certain processing of your data
• Withdraw consent — withdraw previously given consent at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this page periodically.

Last updated: 2026-03-30

If you have any questions about this Privacy Policy or how we handle your data:

• Email: [email protected]
• Phone: +355 69 812 9277
• Address: Vlorë, Albania