Terms & Conditions

These Terms & Conditions govern the use of triton.al and the booking of tours operated by Triton Boat Tours Vlore, based in Vlorë, Albania.

By making a booking, you agree to these terms in full.

• A booking is confirmed once you receive a confirmation email or WhatsApp message with your booking reference.
• Please verify all booking details (date, time, passengers) upon receipt.
• You must provide accurate contact information (email and/or phone).
• Bookings are subject to availability.

• All prices are displayed in Euros (€) and include VAT where applicable.
• Payment can be made online (credit card, PayPal) or in cash (EUR/ALL) on the day of the tour.
• We reserve the right to adjust prices. Confirmed bookings retain the price at time of booking.

• Free cancellation up to 24 hours before the scheduled departure time.
• Cancellations within 24 hours of departure are non-refundable.
• No-shows receive no refund.
• Weather cancellations: If we cancel due to unsafe weather conditions, you will receive a full refund or the option to reschedule at no extra cost.
• Refunds are processed within 5–10 business days to the original payment method.

• Please arrive at the meeting point 15 minutes before the scheduled departure.
• Late arrivals may not be accommodated and no refund will be provided.
• Children under 12 must be accompanied by an adult.
• All participants must follow the safety instructions given by the crew.
• We reserve the right to refuse service to anyone under the influence of alcohol or drugs, or who poses a safety risk.

• We carry appropriate insurance for all boat tours.
• We are not liable for loss or damage to personal belongings during the tour.
• Our liability is limited to the amount paid for the booking.
• We are not responsible for delays or cancellations caused by weather, mechanical failure, or other circumstances beyond our control (force majeure).

All content on triton.al — including text, images, logos, and design — is owned by Triton Boat Tours Vlore and protected by copyright law. You may not reproduce, distribute, or use any content without written permission.

These terms are governed by the laws of the Republic of Albania. Any disputes shall be resolved in the courts of Vlorë, Albania.

We reserve the right to update these terms. Changes take effect immediately upon posting. Last updated: 2026-03-30